Legal · Desi Recipe

Refund and Cancellation Policy

This policy explains how cancellations, transfers and refunds work for Desi Recipe programs, certificates, weekend skill labs and chef mentorship.

Last updated: 1 August 2026

In short

Questions?

Email contact@desirecipe.com or call +880 1338-958997.

01. Admission deposit

A deposit is required to reserve your seat. The deposit counts toward your total program fee. Deposits are refundable as set out below, less a non-refundable administration fee of ৳ 2,000 to cover enrolment processing, uniform ordering and materials.

02. Cancelling a diploma or certificate

14 days or more before the start date — refund of all fees paid, minus the administration fee.
7 to 13 days before the start date — refund of 50% of fees paid, or a free transfer to the next intake.
Less than 7 days before the start date — no cash refund; fees may be transferred once to a later intake within six months.
After the program starts — refunds are considered only within the first 25% of scheduled sessions, on a pro-rata basis minus ingredients and materials already used. No refunds are given after 25% of the program is complete.

03. Weekend skill labs

Cancel at least 72 hours before a lab for a full refund or a free move to another date. Cancellations within 72 hours are non-refundable because ingredients are purchased in advance, but you may send a friend in your place by letting us know before the session.

04. Chef mentorship

Mentorship fees are refundable, less the administration fee, until your first session. After the first session, unused sessions may be refunded pro-rata within the first four weeks. Individual sessions can be rescheduled free of charge with at least 24 hours’ notice; sessions missed without notice are counted as used.

05. Transfers between programs or batches

You may request a transfer to a different batch or program, subject to seat availability. Any difference in fees will be charged or credited. Transfers are generally allowed once per enrolment.

06. If we cancel or reschedule

If Desi Recipe cancels a program, lab or session — for example due to low enrolment, instructor illness or circumstances beyond our control — we will offer you a place in the next available batch or a full refund of the affected fees, including the administration fee.

07. Removal for misconduct

Learners removed from a program for serious breaches of our kitchen safety or conduct rules, as described in our Terms and Conditions, are not entitled to a refund.

08. How to request a refund

Send your request by email to contact@desirecipe.com with your full name, program, batch and payment receipt numbers. We will confirm receipt within two working days. Approved refunds are paid within 10 working days using the original payment method where possible, or by bank transfer or mobile banking.